Shipping policy

Thank you for choosing our clothing website. We are committed to getting your order to you as quickly and efficiently as possible. This shipping policy explains our shipping process and the terms and conditions that apply.

Processing Time:

  • Orders are processed and shipped within 3 business days of receiving your order.
  • Orders placed on weekends or holidays will be processed on the following business day.

Shipping Methods:

  • We offer standard shipping, letter mail shipping, and express shipping.
  • Standard shipping typically takes 3 to 5 business days to arrive, while express shipping typically takes 1-3 business days.
  • Shipping times may vary based on your location and other factors beyond our control.

Shipping Costs:

  • Shipping costs are calculated based on the weight and destination of your order.
  • We offer free standard shipping on orders over $100 to Canada/USA.

Order Tracking:

  • Once your order is shipped, we will provide you with a tracking number via email. (Unless you selected the letter mail option, this will not come with a tracking number).
  • You can track your order on our website or through the carrier's website.

International Shipping:

  • We offer international shipping to select countries.
  • International shipping costs and delivery times vary based on your location and other factors beyond our control.
  • International orders may be subject to customs fees, duties, or taxes. These fees are the responsibility of the customer and are not included in the shipping cost.

Shipping Delays:

  • We are not responsible for shipping delays caused by weather, carrier issues, or other factors beyond our control.
  • We will make every effort to communicate any shipping delays and keep you informed about the status of your order.

Returns and Exchanges:

  • If you are not satisfied with your purchase, you may return or exchange it within 10 days of receiving your order.
  • Please see our returns policy for more information on how to return or exchange your order.

If you have any questions or concerns about our shipping policy, please contact us at naughtybabyclothing@gmail.com.